Why Your Strategies Aren’t Trading

• Ensure you are running the strategy on the correct contract.
  • Example: If it’s an NQ strategy, it should be applied to the NQ futures contract.
  • Confirm that the contract is up-to-date with the current time period (e.g., NQ March 2025).
  • Tip: Avoid running strategies on outdated contracts.

• The chart's time frame is a critical factor.
  • By default, the chart may be set to 30 seconds, which is often incorrect for most strategies.
  • If your strategy requires 40 seconds, update the time frame accordingly.
• Common Mistake: Running the strategy on 30 seconds and wondering why it isn’t working.

• For challenge accounts (e.g., a 50K challenge account), ensure the profit target is set up correctly:
  • Example: For a 50K account with a $3K profit target, enter 53,000 as the profit target—not just 3,000.
  • Pro Tip: Add a small buffer to your target (e.g., 53,100) for accuracy.
• Double-check the account balance to ensure the target aligns with your goal.

• The email address used for strategy setup must match the email you registered with Blue Edge Financial.
  • Incorrect emails can lead to validation issues.
  • Verify this information before troubleshooting further.

• If the above steps don’t resolve the issue:
  1. Open the Log Tab in NinjaTrader.
  2. Take a screenshot of the log showing the issue.
  3. Share the screenshot in the appropriate support chat (e.g., with Zach, Gray, or other support team members).

• If you’re still experiencing problems, don’t hesitate to ask for help by providing all relevant details in the chat. The more information you provide, the faster the support team can assist you.

By following this guide, you should be able to troubleshoot and resolve most issues preventing your strategies from trading. If problems persist, our team is here to help!